// FAQ

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Frequent Questions

Is MYPOP secure? How do you handle sensitive customer information?

At MYPOP, we prioritize security with the utmost seriousness. All data, including that provided by users, is secured with encryption both in storage and during transmission. We are fully compliant with GDPR and other privacy regulations, ensuring that customer data is not only secure but also handled with stringent access control measures. For further details, please visit our privacy policy.

How precise is MYPOP at deriving insights from meetings and documentation?

MYPOP harnesses cutting-edge NLP and machine learning algorithms, including the latest AI models, to analyze data and provide actionable insights. While we strive for perfection, we acknowledge the limitations of AI and are committed to continuous improvement. Additionally, we employ robust verification processes to ensure our AI’s recommendations are accurate and trustworthy.

Which languages does MYPOP support for call transcripts and document analysis?

MYPOP supports transcription and document analysis in multiple languages to facilitate global communication without barriers. Supported languages include English, Spanish, French, German, Italian, Dutch, Hindi, Japanese, and more. We’re constantly expanding our language offerings to cater to a diverse user base.

What types of data can MYPOP process?

MYPOP is designed to adapt to various data types beyond meetings, such as notes, project documentation, and PDFs, enabling seamless integration into your existing workflow. Our platform is evolving to include more document types and third-party integrations to offer a comprehensive, AI-powered productivity tool.

Where is MYPOP Server Hosted?

MYPOP is Hosted across regions with Microsoft Azure 

How many meetings can MYPOP attend at once?

MYPOP Bot can join meetings on your behalf. The number of meetings that can be joined depends on your plan.

Where does MYPOP gets her recommendation?


Does MYPOP Bot joins slack discussions?

MYPOP Bot  can be invited into your Slack channel to update the team on the meeting joined.